VACANCIES

The Bespoke Clinic is a private, CQC-registered clinic in Newcastle specialising in functional medicine, holistic health, hormones, and integrative skin care. We take a root-cause, functional medicine approach — blending advanced testing, hormone support, and evidence-based skin treatments. Patients come to us for calm, thoughtful care that truly addresses the skin from the inside out.

We’re now looking for a hands-on, confident and thoughtful Clinical Skin Therapist to join us part-time. You’ll be supporting the Clinic Director in delivering personalised care with a focus on inflammatory skin conditions, perimenopausal skin changes, rejuvenation, and integrative skin health. You’ll help shape a premium but approachable experience — supporting patients before, during and after treatments.

• Assisting in consultations and patient procedures (including chaperoning where needed)
• Performing skin assessments using our facial analysis device
• Performing medical-grade skin treatments (e.g. microneedling, peels)
• Performing injectable skin treatments
• Advising on and promoting personalised skin protocols using medical-grade skincare
• Recording observations (e.g. weight, BP, height) and supporting clinic documentation
• Phlebotomy experience is an advantage, as we support patients with functional testing
• Maintaining infection control and clinical hygiene to CQC standards
• Preparing treatment rooms and clinical stock areas
• Supporting patients with pre- and post-treatment care and instructions
• Assisting with patient queries and follow-up where needed
• Occasionally supporting clinic events or skincare-focused content

💫 This role is for you if:

• You have a background in skin health — ideally in a medical or clinical setting
• You’re passionate about personalised, holistic care
• You enjoy working closely with patients, helping them feel safe, supported and understood
• You’re calm, detail-oriented, and confident maintaining high clinical standards
• You’re comfortable working independently in a small, close-knit team
• You’re open to training and development in new devices or techniques
• You believe great results start with listening, trust, and a personalised approach.

📋 Useful experience includes:

• Experience with microneedling, peels, or medical-grade skin treatments
• Facial skin analysis (with digital skin diagnostic tools)
• Knowledge of injectable skin boosters
• Previous work in a dermatology, aesthetic medicine, or integrative health setting
• NVQ Level 4 or 5 in skin health, clinical aesthetics, or relevant healthcare experience
• Confidence with infection control and clinical preparation protocols
• Interest in hormonal skin, inflammatory conditions, or functional approaches to dermatology
• Phlebotomy

💼 Salary & benefits:

• From £13.00 per hour, depending on experience and qualifications
• Pension contributions
• Pro-rated holiday allowance
• Discounted treatments
• A calm, respectful and inspiring work environment where your contribution matters
• Paid training relevant to the vision of the clinic

 

If you’re ready to play a hands-on role in transforming skin health through holistic, functional care — we’d love to hear from you. It could also be combined with our Clinic Coordinator position for someone with the right skills across both patient coordination and skin health support.

This is a part-time role, minimum 15 hours ideally spread over four days per week. We will be opening one evening a week and occasional Saturday mornings in the near future. There is flexibility in our requirements.

 

To apply: Submit your CV via LinkedIn or email neet@brandlinghealth.com with a short message about why this role interests you.

 

The Bespoke Clinic is a private, CQC-registered clinic in Newcastle specialising in functional medicine, holistic health, hormones, and integrative skin care. We take a root-cause, functional approach — blending advanced testing, hormone support, and personalised skincare.

We are now looking for a warm, proactive, and capable individual to join us full-time in a ‘hybrid role’ that blends front-of-house clinic coordination with hands-on clinical skin therapy. This role would suit someone with experience in both patient-facing admin and skin-focused clinical support, who thrives on variety and takes pride in delivering thoughtful, professional care.

You’ll be the first point of contact for our patients — welcoming them, managing bookings, and guiding their experience — while also supporting consultations, performing skin health treatments, and (if trained) carrying out phlebotomy for functional testing. This is a meaningful, people-centred role where your presence will be felt at every step of the patient journey.

🧩 What you’ll be doing:

• Welcoming and supporting patients, managing the inbox and appointment schedule
• Taking payments, organising recalls, and managing bookings and enquiries
• Liaising with labs and supplement companies (ordering tests, chasing results)
• Performing blood draws for hormone and functional testing (if phlebotomy-trained)
• Taking observations (BP, weight, height) and supporting consultations
• Performing or assisting with skin treatments such as microneedling, polynucleotides, and peels
• Supporting skin assessments using our digital facial analysis device
• Advising on and promoting medical-grade skincare in line with protocols
• Maintaining a clean, calm and professional clinic environment, in line with CQC standards
• Helping with stock control, orders and treatment room set-up
• Supporting occasional clinic events or skincare-related marketing tasks

💫 You’ll thrive in this role if you:

• Have experience in both patient coordination and clinical or skincare support
• Are confident communicating with patients and enjoy building trust and rapport
• Are highly organised, detail-oriented, and proactive in your approach
• Have experience in phlebotomy or are familiar with working in a clinic that offers testing
• Have strong knowledge of skincare, medical-grade products, and skin treatments
• Take pride in delivering calm, considered care with a personal touch
• Enjoy variety in your week — from admin to hands-on treatments
• Are looking for a role where you can grow with a thoughtful, specialist clinic

📋 Useful experience includes:

• NVQ Level 4 or 5 in skin health, clinical aesthetics, or similar
• Phlebotomy or blood draw experience
• Clinic admin, medical reception, or patient coordination experience
• Knowledge of medical-grade skincare, hormone-related skin conditions, and other skin conditions
• Microneedling, peels, skin boosters, facial analysis tools
• Familiarity with CQC expectations and infection control in a clinical setting

💼 Salary & benefits:

• From 14.00 per hour, depending on experience and qualifications
• Pension contributions
• 28 days holiday including bank holidays
• Discounted treatments and professional skincare
• Paid training and development relevant to the role
• A calm, supportive, and inspiring environment where your role genuinely matters

 

This is a full-time position, with occasional evening or weekend work to support events or patient needs. We will be opening one evening a week and occasional Saturday mornings in the near future. There is some flexibility in our requirements.

 

To apply: Submit your CV via LinkedIn or email neet@brandlinghealth.com with a short message about why this role interests you.

The Bespoke Clinic is a private, CQC-registered clinic in Newcastle specialising in functional medicine, holistic health, hormones, and integrative skin care.

This is more than a receptionist or admin role — you’ll be the first smile our patients see and the lasting impression they leave with. You’ll take ownership of the patient journey from first enquiry to follow-up, creating a calm, seamless, and personal experience in line with the values of The Bespoke Clinic.

🌿 What you’ll be doing:

• Acting as the first point of contact for all patients — in person, via phone, and email
• Managing patient bookings, reminders, and follow-ups (including virtual consultations)
• Supporting the patient journey from enquiry to results, and everything in between
• Organising stock and ordering supplies, monitoring expiry dates and clinic needs
• Liaising with laboratories and supplement companies to order tests, chase results, and organise remote testing
• Taking payments, and making payments on behalf of the clinic
• Coordinating patient recalls and outstanding tasks within the EMR system
• Ensuring the clinic is prepared for each appointment — anticipating and addressing needs proactively
• Supporting infection control protocols, room setup, and maintaining a serene and spotless environment
• Upselling appropriate supplements, skincare, or treatments where relevant
• Assisting with occasional events, social media, or marketing activities

💫 This role is for you if:

• You’re highly organised, reliable, and take genuine pride in your work
• You’re confident communicating with people from all walks of life, both in person and via email/phone
• You’re warm, discreet, and engaging — the kind of person people naturally trust
• You excel at creating calm, well-organised spaces — proactively addressing tasks without prompting
• You’re curious, love learning, and have a real interest in health, hormones, or skincare
• You’re comfortable working independently, often alongside the director
• You value fairness, respect, and kindness — with patients and colleagues alike

This role might suit someone who has worked in a private clinic, wellness centre, or medical setting in a patient-facing administrative or coordination role. Experience in medical reception, practice management, is beneficial, especially if you enjoy creating a welcoming environment while ensuring smooth behind-the-scenes operations.
What matters most is that you bring warmth, trust, and calm professionalism to every patient interaction.

📋 Essential skills and qualities:

• Strong communication and interpersonal skills
• Excellent organisation and time management abilities
• Proficiency with IT systems — including email management (Outlook), Microsoft 365, booking systems, and electronic medical record tasks
• Ability to remain calm under pressure and adapt to changing situations
• Meticulous attention to detail, particularly regarding administrative tasks, cleanliness, and compliance
• A passion for health and wellbeing and a desire to contribute meaningfully

🌸 Desirable (but not essential):

• Experience in a clinic, private healthcare, or wellness setting
• Understanding of CQC compliance
• Knowledge of holistic health, or skin treatments
• Experience with social media, marketing, or event coordination

💼 Salary & benefits:

• From £14.00 per hour, depending on experience and qualifications
• Pension contributions
• Pro-rated holiday allowance (based on 28 days incl. bank holidays FTE)
• Discounted treatments
• A calm, supportive, and inspiring work environment where your contributions truly matter
• Paid training in keeping with vision of the clinic

 

This is a part-time role, minimum 16 hours, ideally spread over 4 days a week, with occasional flexibility for events or patient needs. We will be opening one evening a week and occasional Saturday mornings in the near future. There is flexibility in our requirements.

If you’re someone who brings both structure and warmth — and wants to be part of a small, growing clinic where care genuinely matters — we’d love to hear from you.

To apply: Submit your CV via LinkedIn or email neet@brandlinghealth.com with a short message about why this role interests you.