Here for you between appointments
Your patient portal, prescription reorders, patient offers and the people to contact about tests, prescriptions and supplements, all in one place.
Patient portalReorder a prescription
Most of this page is open to everyone. Prescription reorders and patient offers are for patients of the clinic and need a password, which you’ll find in your clinic reports. Can’t find it? Call or email us and we’ll send it to you.
Your patient portal
Your portal keeps everything about your care with us in one secure place, so you don’t need to search back through emails.
The web address, in case you can’t find your invite:
the-bespoke-clinic.carebit.co/patients
Go to the portal
Your invite comes from The Bespoke Clinic via Carebit (info@mail.carebit.co) with the subject “Confirm your Carebit account with The Bespoke Clinic”. If you can’t see it, check your junk or spam folder.
Sign in with the email address you gave us. If your invite has expired or you can’t get in, call 0191 694 1232 and we’ll send you a new one. Forms we ask you to complete before a visit are sent by email rather than through the portal.
Inside your portal
BookingsYour upcoming appointments and their details.
ReportsReports and letters from your consultations.
Test resultsResults we’ve shared with you.
For our patients
Both of these are password-protected. The password is in your clinic reports. Can’t find it? Call 0191 694 1232 or email hello@thebespokeclinic.uk.
Password protected
Reorder a prescription
For current patients who are stable on their treatment and need a further supply of medication Dr Neet already prescribes for them.
If you have new symptoms or side effects, or you’d like to discuss a change to your treatment, please book a follow-up instead.
Start a reorder
Password protected
Patient offers
We’ve arranged discounts with a small number of companies whose products we recommend in clinic, from supplements to health technology, plus a patient discount on selected treatments here at the clinic.
The offers are for patients of the clinic, so this area is password-protected.
View patient offers
Testing partners
Some of your tests are run by specialist laboratories. Contact them directly about kits, sample collection, couriers, or payment for tests they bill you for. For anything about what your results mean, please contact us.
Nordic Laboratories
Functional testing. Contact them about test kits, sample returns or payment. Your test information is in your Nordic VMS account.
Microba
Gut microbiome testing. Information about your kit, sample collection and testing.
Regenerus Labs
Functional blood tests and other functional testing. Your kit and test information is in your Regenerus account.
Pharmacies and supplements
These are the companies that dispense your prescriptions and supply your supplements. Contact them directly about payment links, orders and delivery. For questions about your treatment itself, please contact us.
Pharmacies
Roseway Labs
Compounded prescriptions. Payment links, dispensing and delivery.
Specialist Pharmacy
Payment links, dispensing and delivery. If you’re on a repeat prescription with them, you can reorder through their patient portal.
Supplements
From the clinic
Some supplements can be bought directly from us at a patient price. Ask at your appointment, or get in touch.
Nordic Laboratories
Supplement reorders through your Nordic VMS account.
Useful information
The leaflets we give out in clinic, plus practical information and our policies.
Patient leaflets
Before your visit
Clinic policies
Contact us
Call 0191 694 1232 or email hello@thebespokeclinic.uk. We aim to reply within two working days.
51 Osborne Road, Jesmond, Newcastle upon Tyne NE2 2AH
Opening hours
Tuesday8:30am to 7:00pm
Wednesday and Thursday8:30am to 5:00pm
Friday8:30am to 3:00pm
Saturday to MondayClosed
Urgent help
Outside our hours, contact NHS 111 or your GP. In an emergency, call 999.
